How do I return an item?
We want you to be completely satisfied with your purchase but understand that sometimes an item needs to be returned or exchanged. Buffalo Dallas will gladly accept any unworn, unwashed, or defective merchandise within 15 days of the original ship date with a copy of receipt.
For phone orders, placed by retail customers, refunds will be made in the original form of payment with copy of original receipt. Restocking fee of $10 or 10% of order, whichever is greater will apply. Customers are responsible for all shipping charges, including return shipping.THERE ARE NO REFUNDS ON ITEMS PURCHASED AT EVENTS; however, merchandise may be exchanged for a different size. All shipping charges will be your responsibility.
Once your return is processed, you will receive a refund for the amount paid for the returned item back to the original method of payment. Please include a brief note outlining your reason for returning the item and your contact information.
Returns can be sent to:
Buffalo Dallas Merchandise and Apparel
Attn: Returns and Exchanges
4611 Greer Circle,
Stone Mountain, GA 30083
If you have any questions or concerns regarding returns, please contact customer service. firstname.lastname@example.org